Contact information

CONTACT INFORMATION

Sound Extractions, S-Corp
Website: soundextractions.co

CUSTOMER SUPPORT

For questions regarding:

  • Orders

  • Shipping

  • Returns & refunds

  • Product information

  • Subscription management

  • Account support

  • Wholesale inquiries

  • General customer service

please contact us using the information below.

CONTACT DETAILS

Email: info@soundextractions.co
Website: soundextractions.co

Mailing Address:
740 S Salem Suite 103, Conway, AR, 72034 - United States

CUSTOMER SUPPORT HOURS

Customer support inquiries are typically reviewed during the following business hours:

Monday – Friday
9:00 AM – 5:00 PM Central Time (CT)

Responses may be delayed during:

  • Holidays

  • Weekends

  • Product launches

  • High-volume support periods

We appreciate your patience and will respond as promptly as possible.

ORDER SUPPORT

When contacting us regarding an order, please include:

  • Full name

  • Order number

  • Email address used at checkout

  • Description of the issue

Providing complete information helps us resolve requests more efficiently.

RETURNS & REFUNDS

For return or refund requests, please review our Refund Policy before contacting support.

Return inquiries should include:

  • Order number

  • Product(s) involved

  • Reason for return

  • Photos if applicable

SHIPPING QUESTIONS

For shipping-related inquiries, please include:

  • Order number

  • Tracking number (if available)

  • Shipping address confirmation

Please note that tracking updates are provided directly by the carrier and may take time to appear.

WHOLESALE & BUSINESS INQUIRIES

For wholesale, retail partnership, affiliate, media, or collaboration inquiries, please contact:

info@soundextractions.co

Please include relevant business information and the nature of your inquiry.

SMS & EMAIL COMMUNICATIONS

For assistance regarding SMS or email communications:

  • Reply HELP to SMS messages for support

  • Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt out of SMS marketing

  • Click the unsubscribe link in marketing emails to opt out of email communications

Message and data rates may apply.

LEGAL & PRIVACY REQUESTS

For questions related to:

  • Privacy rights

  • Data requests

  • Terms of Service

  • Compliance concerns

  • Intellectual property matters

please contact:

info@soundextractions.co

RESPONSE TIMES

We aim to respond to most inquiries within:

  • 1–3 business days for standard support requests

  • 3–7 business days for compliance, legal, or refund-related inquiries

Response times may vary depending on inquiry volume and complexity.

IMPORTANT NOTICE

Information provided by Sound Extractions is for educational and informational purposes only and is not intended as medical advice.

These statements have not been evaluated by the Food and Drug Administration.

Products sold by Sound Extractions are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary.