Terms of service

TERMS OF SERVICE

Effective Date: May 14, 2026
Company: Sound Extractions, S-Corp
Website: soundextractions.co

1. ACCEPTANCE OF TERMS

These Terms of Service (“Terms”) govern your access to and use of the Sound Extractions website, products, services, SMS communications, email communications, and related content operated by Sound Extractions, S-Corp (“Sound Extractions,” “Company,” “we,” “us,” or “our”).

By accessing this website or purchasing products from us, you agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree to these Terms, do not use this website or our services.

2. ELIGIBILITY

By using this website, you represent and warrant that:

  • You are at least 18 years of age, or

  • You are using the website under the supervision of a parent or legal guardian

Our products are intended for adults 18 years and older.

3. PRODUCTS & MEDICAL DISCLAIMER

Sound Extractions products are intended to support general wellness only.

Information provided on this website is for educational and informational purposes only and is not medical advice.

These statements have not been evaluated by the Food and Drug Administration.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary.

You should consult a qualified healthcare professional before using any dietary supplement, especially if you are:

  • Pregnant or nursing

  • Taking medication

  • Managing a medical condition

  • Under medical supervision

4. ACCURACY OF INFORMATION

We strive to ensure all information on this website is accurate and current; however, we do not guarantee that:

  • Product descriptions

  • Pricing

  • Availability

  • Educational materials

  • Website content

are always complete, accurate, reliable, or error-free.

We reserve the right to correct errors or update information at any time without prior notice.

5. ORDERS & PAYMENT

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Restrict sales by geographic region

  • Modify or discontinue products without notice

All payments are processed through secure third-party payment providers.

You agree to provide accurate billing and shipping information when placing orders.

6. SHIPPING POLICY

Shipping timelines provided are estimates only and are not guaranteed.

Sound Extractions is not responsible for delays caused by:

  • Carriers

  • Weather

  • Supply chain disruptions

  • Customs processing

  • Incorrect customer information

  • Circumstances beyond our control

Customers are responsible for ensuring shipping information is accurate at checkout.

Risk of loss transfers to the customer upon delivery confirmation by the carrier.

7. RETURNS & REFUNDS

Return Eligibility

We accept return requests within 30 days of delivery for eligible products.

To qualify for a return:

  • Products must be purchased within the last 30 days

  • Products must be unused or lightly used

  • Products must be returned in original packaging where reasonably possible

Non-Returnable Items

We do not accept returns for:

  • Gift cards

  • Final sale items

  • Products damaged through misuse

  • Excessively used products at our discretion

Return Process

To initiate a return, contact:

info@soundextractions.co

Please include:

  • Order number

  • Product(s) being returned

  • Reason for return (optional)

Refunds

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days for processing after receipt and inspection of returned products.

Original shipping costs are non-refundable unless required by law.

Damaged or Incorrect Orders

Customers must report damaged or incorrect orders within 7 days of delivery.

8. SMS MARKETING TERMS

A. Consent to Receive Messages

By providing your phone number and opting into SMS communications, you provide prior express written consent to receive recurring automated promotional and personalized marketing text messages from Sound Extractions.

Consent is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply.

B. Message Content

Messages may include:

  • Promotions and offers

  • Product updates

  • Educational content

  • Cart reminders

  • Order notifications

C. Opt-Out Instructions

You may opt out at any time by replying:

STOP, END, CANCEL, UNSUBSCRIBE, or QUIT

You may reply HELP for support.

After opting out, you may receive one final confirmation message confirming your unsubscribe request.

D. Consent Records & Compliance

We maintain records of consent, opt-in methods, timestamps, and unsubscribe requests in accordance with applicable law.

We maintain internal suppression lists to ensure compliance with opt-out requests.

Marketing messages are sent only during legally permitted hours based on recipient local time zones.

E. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Messaging services may not be available on all carriers or devices.

9. EMAIL COMMUNICATIONS

By subscribing to our email list, you consent to receive promotional and transactional email communications from Sound Extractions.

All marketing emails include a functional unsubscribe mechanism.

You may unsubscribe at any time by:

We process unsubscribe requests promptly in accordance with applicable law.

10. INTELLECTUAL PROPERTY

All website content, including but not limited to:

  • Logos

  • Branding

  • Product names

  • Images

  • Text

  • Graphics

  • Videos

  • Educational materials

  • Audio content

is the exclusive property of Sound Extractions or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

11. PROHIBITED USES

You agree not to:

  • Use the website for unlawful purposes

  • Attempt unauthorized access to systems or data

  • Interfere with website functionality

  • Distribute malware or malicious code

  • Use the website to harass or harm others

  • Misrepresent your identity

  • Infringe intellectual property rights

We reserve the right to terminate access for violations of these Terms.

12. THIRD-PARTY SERVICES & LINKS

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content

  • Privacy practices

  • Availability

  • Accuracy

  • Policies

Your use of third-party services is at your own risk.

13. DISCLAIMER OF WARRANTIES

THIS WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOUND EXTRACTIONS DISCLAIMS ALL WARRANTIES, INCLUDING:

  • MERCHANTABILITY

  • FITNESS FOR A PARTICULAR PURPOSE

  • NON-INFRINGEMENT

  • ACCURACY

  • RELIABILITY

14. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOUND EXTRACTIONS SHALL NOT BE LIABLE FOR:

  • INDIRECT DAMAGES

  • INCIDENTAL DAMAGES

  • CONSEQUENTIAL DAMAGES

  • LOST PROFITS

  • BUSINESS INTERRUPTION

  • DATA LOSS

ARISING FROM:

  • USE OF PRODUCTS

  • WEBSITE ACCESS

  • SERVICE INTERRUPTIONS

  • SHIPPING DELAYS

  • RELIANCE ON WEBSITE CONTENT

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT PAID FOR THE APPLICABLE PRODUCT OR SERVICE.

Some jurisdictions do not allow certain liability limitations, so portions of this section may not apply to you.

15. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Sound Extractions, its officers, employees, contractors, affiliates, and agents from claims, damages, liabilities, costs, and expenses arising from:

  • Your use of the website or services

  • Violation of these Terms

  • Violation of applicable law

  • Infringement of third-party rights

16. DISPUTE RESOLUTION & ARBITRATION

Informal Resolution

Before initiating legal proceedings, both parties agree to attempt to resolve disputes informally by contacting:

info@soundextractions.co

Binding Arbitration

Any dispute arising from these Terms or use of our services shall be resolved through binding arbitration conducted in the State of Arkansas under applicable arbitration rules.

Both parties waive the right to a jury trial.

Class Action Waiver

You agree that disputes will be resolved only on an individual basis and not as part of any class action, consolidated action, or representative proceeding.

17. FORCE MAJEURE

Sound Extractions shall not be liable for delays or failures resulting from causes beyond reasonable control, including:

  • Natural disasters

  • Supply chain disruptions

  • Carrier failures

  • Government actions

  • Internet outages

  • Labor disputes

  • Acts of God

18. SEVERABILITY

If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.

19. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of Arkansas, without regard to conflict of law principles.

20. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website or services after updates constitutes acceptance of the revised Terms.

21. CONTACT INFORMATION

Sound Extractions, S-Corp
740 S Salem Suite 103, Conway, AR, 72034
Email: info@soundextractions.co
Website: soundextractions.co